Please follow these instructions to get started with your Wise Orchard smart water valve:

  1. If you were using the valve last year already, you do NOT need to reconfigure, just change the batteries and it will connect to your Wi-Fi again.
  2. Go to our website to download our mobile app or access our web app: and register an account.
  3. Log in with your account and choose the "Add valve" option to take control of your Wise Orchard. If you have any troubles with this, check out our valve set-up page.
  4. When requested, open the back lid (pry open using the notches on the sides if you prefer) and put the batteries in. It is necessary to use 4 AA-size 1.5V alkaline batteries.
  5. Put the lid back on. If your Wise Orchard is going to be exposed to rain, please use the small screws provided to fasten the lid securely.
  6. After your Wise Orchard is added and confirmed by the app, you can add and program irrigation zones ("Add zone").
  7. Your Wise Orchard is now ready to attach to your tap and irrigation hoses: screw it to your tap with the top brass nut and attach your hose to the bottom.
  8. For appropriate use, ensure the bottom of the product (water outlet) is always facing downwards.
  9. Follow the instructions in the app and on our online manual for more.

You can get support and contact us by email or on this website.